- Signatory of the Sustainable IT Charter
Large companies (250 to 5,000 employees)
Banking, insurance
480 contributors
Paris La Défense, France
numerique_responsable@bforbank.com
Presentation
BforBank est la banque en ligne du groupe Crédit Agricole.
Créée en 2009, elle propose depuis 2023 une nouvelle offre, sur un modèle de banque digitale relationnelle qui allie le meilleur d’une banque en ligne (carte virtuelle sécurisée, paiement mobile, opérations en temps réel, virements instantanés…), augmentée par l’humain.
Accessible à tous les nouveaux clients, sans condition de revenu et sans engagement, BforBank propose ainsi deux offres, BforBASIC gratuite, et BforZEN à 4€ par mois.
Les conseillers, basés en France, sont désormais disponibles 24H/24 et 7 jours sur 7 par téléphone. Ils peuvent aussi être contactés via l’application, par chat, et sur les réseaux sociaux.
Ainsi, les clients BforBank sont autonomes, mais jamais seuls.
Près de 500 collaborateurs travaillent au quotidien pour accompagner les clients vers leur bien-être financier, c’est-à-dire une relation apaisée avec leur argent, pour que celui-ci ne soit pas une source de préoccupations.
En tant que banque en ligne « Beaucoup plus humaine », BforBank s’engage à proposer à ses clients une banque plus responsable, accessible et inclusive.
Dans le cadre de ses engagements et de son plan d’actions Numérique Responsable, BforBank est ainsi fière de signer la Charte Numérique Responsable de l’Institut Numérique Responsable (INR), qui permet de réaffirmer son engagement pour un numérique plus vertueux.
Planned commitments and actions
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Enter a Sustainable IT labelling initiative
- Certify your employees
- Training in Sustainable IT (e.g. attending a training course lasting several days)
- Establish a Sustainable IT Working Group within the organisation
- Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Manage my fleet with an inventory by category
- Measure the lifespan of my equipment by type
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
- Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
- Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
- Encourage diversity among my service providers, particularly in relation to disability issues
- Measure the energy consumption and impact of my Information System (multi-criteria analysis)
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
- Favouring low-impact energy sources
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
- Ensure the development of useful and efficient digital services
- Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Facilitate the proper semantic understanding of its digital services in a clear and educational language
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data
Actions started
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Training in Sustainable IT (e.g. attending a training course lasting several days)
- Establish a Sustainable IT Working Group within the organisation
- Communicate to its stakeholders on the actions taken
- Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Manage my fleet with an inventory by category
- Measure the lifespan of my equipment by type
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
- Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
- Encourage diversity among my service providers, particularly in relation to disability issues
- Measure the energy consumption and impact of my Information System (multi-criteria analysis)
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
- Favouring low-impact energy sources
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
- Ensure the development of useful and efficient digital services
- Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Facilitate the proper semantic understanding of its digital services in a clear and educational language
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures