- Signatory of the Sustainable IT Charter
Small/Medium-sized Enterprises (10 to 250 employees)
IT, telecoms
125 contributors
LAVÉRUNE, France
info@esii.com
Presentation
ESII donne du temps à l'essentiel
Solutions innovantes de parcours client et gestion de flux pour libérer vos visiteurs de l'attente.
Au service de nombreux secteurs depuis 40 ans, nous proposons une solution puissante de gestion des files d'attente et de l’accueil du public made in France pour garantir une expérience client supérieure. Qu'il s'agisse du secteur public, de la santé, du retail, des banques ou des universités, ESII équipe avec ses solutions 20 000 installations dans plus de 50 pays et accueille plus de 500 millions de personnes dans le monde chaque année sans attente.
ESII propose de nouvelles façons de gérer l’accueil du public grâce à ses solutions Orion en mode SaaS ou autres solutions On-premise conçues pour un accueil digital et multicanal. Depuis la prise de rendez-vous jusqu’à l’entretien, le visiteur vit une expérience fluide dans laquelle il est reconnu à chaque étape. Grâce à ce parcours visiteur vous proposez une meilleure expérience pour le visiteur, gain de temps pour vos équipes.
ESII est une Entreprise à Mission dont la raison d’être est de « donner du temps à l’essentiel et innover pour un accueil serein, personnalisé et en toute sécurité ». Notre mission est un véritable engagement pour offrir des avantages réels à la société grâce à nos solutions et nos actions au quotidien.
Planned commitments and actions
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Organise a Digital Cleanup Day
- Communicate to its stakeholders on the actions taken
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
- Encourage diversity among my service providers, particularly in relation to disability issues
- Use start-ups, associations and sustainable innovation projects to meet my needs for products and services, and participate in the structuring and improvement of these sustainable offers and services
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
- Favouring low-impact energy sources
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Ensure the development of useful and efficient digital services
- Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data
Actions started
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Organise a Digital Cleanup Day
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
- Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
- Encourage diversity among my service providers, particularly in relation to disability issues
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
- Favouring low-impact energy sources
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Ensure the development of useful and efficient digital services
- Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures