SIGNATORY RECORD

Heliaq

Date of signature : 11/03/2022

  • Signatory of the Sustainable IT Charter

Digital Services Companies

IT, telecoms

466 contributors

LE HAILLAN, France

contact@heliaq.fr

https://heliaq.fr/

Presentation

Au-delà de la technologie, un accompagnement humain et impactant pour le succès des entreprises et collectivités.

Heliaq est une Entreprise de Services Numériques (ESN) française, née de la transformation de Koesio Corporate.
Spécialisé dans l’accompagnement et les services IT, Heliaq propose des solutions autour des environnements de travail numériques, des infrastructures IT, des solutions cloud, de la cybersécurité et de l’infogérance.
Avec une présence nationale forte (26 agences) et une approche centrée sur l’humain, Heliaq s’engage à accompagner les entreprises et les collectivités à relever leurs défis technologiques, en leur garantissant des solutions sur mesure, performantes, sécurisées et durables.

Par ses activités et son expertise, Heliaq s'engage auprès de ses fournisseurs, partenaires et clients pour un numérique toujours plus durable et responsable. Elle contribue au développement du reconditionné et milite auprès de ces partenaires pour des solutions toujours plus innovantes et moins impactantes pour l'environnement.

Planned commitments and actions

  • Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
  • Enter a Sustainable IT labelling initiative
  • Organise a Digital Cleanup Day
  • Establish a Sustainable IT Working Group within the organisation
  • Communicate to its stakeholders on the actions taken
  • Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
  • Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
  • Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
  • Manage my fleet with an inventory by category
  • Measure the lifespan of my equipment by type
  • Favour the purchase of sustainable equipment (reparability and durability criteria)
  • Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
  • Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
  • Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
  • Encourage diversity among my service providers, particularly in relation to disability issues
  • Use start-ups, associations and sustainable innovation projects to meet my needs for products and services, and participate in the structuring and improvement of these sustainable offers and services
  • Measure the energy consumption and impact of my Information System (multi-criteria analysis)
  • Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
  • Favouring low-impact energy sources
  • Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
  • Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
  • Ensure the development of useful and efficient digital services
  • Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
  • Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
  • Facilitate the proper semantic understanding of its digital services in a clear and educational language
  • Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
  • Encourage gender diversity in the digital field at all levels
  • Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
  • Encouraging territorial innovations by testing and deploying social and environmental digital products and services

Actions started

  • Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
  • Enter a Sustainable IT labelling initiative
  • Organise a Digital Cleanup Day
  • Communicate to its stakeholders on the actions taken
  • Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
  • Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
  • Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
  • Manage my fleet with an inventory by category
  • Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
  • Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
  • Encourage diversity among my service providers, particularly in relation to disability issues
  • Use start-ups, associations and sustainable innovation projects to meet my needs for products and services, and participate in the structuring and improvement of these sustainable offers and services
  • Measure the energy consumption and impact of my Information System (multi-criteria analysis)
  • Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
  • Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
  • Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
  • Ensure the development of useful and efficient digital services
  • Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
  • Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
  • Facilitate the proper semantic understanding of its digital services in a clear and educational language
  • Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
  • Encourage gender diversity in the digital field at all levels
  • Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
  • Encouraging territorial innovations by testing and deploying social and environmental digital products and services