- Signatory of the Sustainable IT Charter
Small/Medium-sized Enterprises (10 to 250 employees)
Studies and advice
25 contributors
Toulouse, France
contact@facyle.com
Presentation
Éditeur et intégrateur de logiciels spécifiques, FACYLE est depuis 2006, un acteur expert dans les solutions et services de communication des centres de relation client.
Basée sur toute la France, FACYLE fonde sa stratégie sur l'innovation et se donne pour mission d'aider les entreprises à mieux gérer la communication sur leurs centres de contacts.
L’expertise, l’expérience et la certification de ses collaborateurs dans les solutions phares et dans les technologies des centres de contacts et de la gestion de la relation client, font de FACYLE, votre partenaire idéal pour vous accompagner à la réussite de vos projets NTIC.
Planned commitments and actions
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Enter a Sustainable IT labelling initiative
- Certify your employees
- Establish a Sustainable IT Working Group within the organisation
- Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
- Manage my fleet with an inventory by category
- Measure the lifespan of my equipment by type
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
- Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
- Encourage diversity among my service providers, particularly in relation to disability issues
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data
- Encouraging territorial innovations by testing and deploying social and environmental digital products and services
Actions started
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Enter a Sustainable IT labelling initiative
- Establish a Sustainable IT Working Group within the organisation
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Manage my fleet with an inventory by category
- Measure the lifespan of my equipment by type
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Ensure the development of useful and efficient digital services
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data
- Encouraging territorial innovations by testing and deploying social and environmental digital products and services