- Signatory of the Sustainable IT Charter
Digital Services Companies
IT, telecoms
80 contributors
BALMA, France
mgaudel@symexo.com
Presentation
Depuis 24 ans, Symexo est spécialisée dans l’hébergement et l’infogérance de parcs informatiques.
Nous proposons également des services additionnels tels que : la cybersécurité, la téléphonie, la sauvegarde, la transformation numérique et la vente de matériel informatique.
Notre mission :
Ecrire les meilleurs scénarios pour nos clients afin de leur faire prendre position dans un monde en pleine mutation numérique.
Nous sommes présents dans plusieurs villes en France avec des sites à moins de 2 heures de nos clients.
Nos valeurs
• Ethique professionnelle : Nous tenons avant tout à la construction d’une relation durable avec nos clients, ce qui favorise la croissance, la rentabilité et la satisfaction des parties.
• Proximité relationnelle : Nous gardons nos clients proches et nous sommes à l’écoute de vos besoins. SYMEXO est fortement attachée au concept d’Intelligence Humaine (IH).
• Excellence opérationnelle : Ecrire les meilleurs scénarios pour nos clients passe par l’excellence opérationnelle de nos équipes et la certification de nos services aux normes ISO 9001 et ISO 20000-1.
Planned commitments and actions
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Certify your employees
- Organise a Digital Cleanup Day
- Communicate to its stakeholders on the actions taken
- Measure the lifespan of my equipment by type
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
- Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
- Measure the energy consumption and impact of my Information System (multi-criteria analysis)
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
Actions started
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Enter a Sustainable IT labelling initiative
- Organise a Digital Cleanup Day
- Establish a Sustainable IT Working Group within the organisation
- Communicate to its stakeholders on the actions taken
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Manage my fleet with an inventory by category
- Favouring low-impact energy sources
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Ensure the development of useful and efficient digital services
- Facilitate the proper semantic understanding of its digital services in a clear and educational language
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data