SIGNATORY RECORD

SYNAPSE DEVELOPPEMENT

Date of signature : 12/09/2024

  • Signatory of the Sustainable IT Charter

Small/Medium-sized Enterprises (10 to 250 employees)

IT, telecoms

16 contributors

TOULOUSE, France

comptabilite@synapse-fr.com

https://www.synapse-developpement.fr/

Presentation

Spécialiste de l'Intelligence Artificielle appliquée au langage depuis 25 ans, Synapse Développement développe des solutions de Traitement Automatique du Langage (NLP) innovantes et interopérables : services sémantiques, assistance à la rédaction, moteurs de recherche intelligents, chatbots...

Au cœur de l’effervescence technologique, Synapse, c’est une équipe de 18 esprits créatifs et passionnés. Ensemble, nous concentrons nos énergies sur le développement de solutions d’intelligence artificielle générative, taillées sur mesure pour révolutionner l’expérience client. Chaque membre de notre équipe apporte son expertise unique, fusionnant innovation et dévouement pour repousser les limites de ce que la technologie peut offrir.

Notre objectif ? Optimiser la relation client en créant des solutions intelligentes et parfaitement adaptées aux besoins dynamiques du quotidien. Chez Synapse, nous croyons fermement que chaque interaction client doit être une expérience mémorable, et nous mettons tout en œuvre pour faire de cette vision une réalité.

Planned commitments and actions

  • Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
  • Enter a Sustainable IT labelling initiative
  • Certify your employees
  • Establish a Sustainable IT Working Group within the organisation
  • Communicate to its stakeholders on the actions taken
  • Favour the purchase of sustainable equipment (reparability and durability criteria)
  • Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
  • Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
  • Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays

Actions started

  • Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
  • Enter a Sustainable IT labelling initiative
  • Training in Sustainable IT (e.g. attending a training course lasting several days)
  • Communicate to its stakeholders on the actions taken
  • Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
  • Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
  • Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
  • Manage my fleet with an inventory by category
  • Favour the purchase of sustainable equipment (reparability and durability criteria)
  • Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
  • Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
  • Encourage diversity among my service providers, particularly in relation to disability issues
  • Measure the energy consumption and impact of my Information System (multi-criteria analysis)
  • Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
  • Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
  • Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
  • Ensure the development of useful and efficient digital services
  • Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
  • Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
  • Facilitate the proper semantic understanding of its digital services in a clear and educational language
  • Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
  • Encourage gender diversity in the digital field at all levels
  • Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
  • Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data