- Signatory of the Sustainable IT Charter
Digital Services Companies
Banking, insurance
400 contributors
BOZOULS, France
rse@doxallia.com
Presentation
DOXALLIA - Intelligence documentaire et digitale
Avec plus de 400 clients et 60 millions d’euros de chiffres d’affaires, Doxallia est un acteur majeur du document et des services de confiance numérique. Créé il y a plus de 30 ans et filiale à 100% du Crédit Agricole, Doxallia accompagne les entreprises à leur rythme dans leur transition digitale, avec des solutions innovantes, souveraines, sûres et respectueuses de l'environnement et de l'emploi dans les territoires.
Acteur français et 100% localisé en France, Doxallia emploie plus de 500 salariés sur 9 sites de production.
S'imposant comme un acteur global sur la chaîne de valeur du document et la sécurisation des processus métiers, physiques et digitaux, Doxallia couvre quatre domaines d’activité :
• La communication client : communication omnicanale, composition de documents, lettre recommandée omnicanale
• La dématérialisation et l’archivage : numérisation fidèle et fiable, reconnaissance, classement automatique et gestion électronique des documents…
• Les plateformes digitales : dématérialisation des factures (future PDP), plateformes métier et connaissance Client (KYC)
• Et les solutions de confiance : signature électronique, système d’archivage à valeur probatoire, vérification d’identité à distance (biométrie faciale), anti-fraude documentaire (vérification des titres d’identité, IA de vérification d’absence de falsification de documents).
Planned commitments and actions
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Enter a Sustainable IT labelling initiative
- Certify your employees
- Organise a Digital Cleanup Day
- Training in Sustainable IT (e.g. attending a training course lasting several days)
- Establish a Sustainable IT Working Group within the organisation
- Communicate to its stakeholders on the actions taken
- Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Manage my fleet with an inventory by category
- Measure the lifespan of my equipment by type
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
- Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
- Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
- Encourage diversity among my service providers, particularly in relation to disability issues
- Measure the energy consumption and impact of my Information System (multi-criteria analysis)
- Favouring low-impact energy sources
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
- Ensure the development of useful and efficient digital services
- Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data
- Encouraging territorial innovations by testing and deploying social and environmental digital products and services
- Participate in or encourage the co-construction/experimentation of Tech4Good
Actions started
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Enter a Sustainable IT labelling initiative
- Certify your employees
- Organise a Digital Cleanup Day
- Establish a Sustainable IT Working Group within the organisation
- Communicate to its stakeholders on the actions taken
- Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Manage my fleet with an inventory by category
- Measure the lifespan of my equipment by type
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
- Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
- Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
- Encourage diversity among my service providers, particularly in relation to disability issues
- Measure the energy consumption and impact of my Information System (multi-criteria analysis)
- Favouring low-impact energy sources
- Ensure the development of useful and efficient digital services
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data