Date of signature : 07/16/2026
- Signatory of the Sustainable IT Charter
Large company
Banking, insurance
7100 contributors
Paris, France
caa.numerique-responsable@ca-assurances.fr
Presentation
Crédit Agricole Assurances, premier assureur en France et premier bancassureur en Europe, est la filiale du groupe Crédit Agricole qui rassemble tous les métiers de l'assurance de Crédit Agricole S.A. Elle propose une gamme complète de produits et services en épargne, retraite, santé, prévoyance et assurance des biens.
Ces produits et services sont distribués par le réseau bancaire du groupe Crédit Agricole, via les Caisses régionales en France et dans neuf pays à l'international. Ils s'adressent à une clientèle diversifiée : particuliers, professionnels, agriculteurs et entreprises.
Depuis près de quarante ans, Crédit Agricole Assurances exerce son métier d'assureur autour de trois principes fondamentaux : prévoir, prévenir et réparer. Cet engagement, porté par plus de 7000 collaborateurs en France et à l'international, repose sur les valeurs fortes du groupe Crédit Agricole – proximité, responsabilité, solidarité et utilité – et s'inscrit dans la volonté d'agir durablement pour ses clients et la société.
Planned commitments and actions
- Enter a Sustainable IT labelling initiative
- Communicate to its stakeholders on the actions taken
- Measure the lifespan of my equipment by type
- Favour the purchase of sustainable equipment (reparability and durability criteria)
- Encourage diversity among my service providers, particularly in relation to disability issues
- Measure the energy consumption and impact of my Information System (multi-criteria analysis)
- Measure the impact of its digital services (e.g. frequency of use or energy consumption) using a multi-criteria and global approach to the entire service (equipment, servers, networks, etc.)
- Facilitate the proper semantic understanding of its digital services in a clear and educational language
Actions started
- Raise awareness on Sustainable IT (e.g. information workshop, MOOC, dissemination of good practice guides)
- Establish a Sustainable IT Working Group within the organisation
- Implementing data governance of your organisation and GDPR compliance or by following the principles of the GDPR in compliance with locally applicable data protection rules locally applicable data protection rules for other countries
- Deployment of a security plan for its digital environments (antivirus, VPN, supplier audits, permanent monitoring)
- Evaluate the robustness of its infrastructures (regular tests) and prioritise European infrastructures
- Manage my fleet with an inventory by category
- Engage with actors in the reuse sector and/or the social and solidarity economy in the management of the end-of-life of my equipment
- Integrate environmental requirements in my calls for tender and establish a dialogue and measurement elements over the duration of the service with my suppliers
- Ensuring that its suppliers and service providers comply with their GDPR requirements or follow the principles of the GDPR in compliance with locally applicable data protection rules for other countries, environmental, social and diversity
- Avoid unnecessary energy consumption e.g. by switching off at night, weekends and holidays
- Plan the archiving and cleaning of data with its teams to reduce their environmental footprint
- Ensure the development of useful and efficient digital services
- Reduce the environmental impact of its services: weight of images, videos, plugins, by favouring simpler or less energy-consuming solutions
- Make its digital services accessible to as many people as possible (even in the event of poor connection quality, disability, etc.)
- Ensure diversity in the recruitment of IS teams (initial and continuing training, diversity of training, origins, disability status)
- Encourage gender diversity in the digital field at all levels
- Promote work-life balance by, for example, respecting the right to disconnect and arranging for teleworking measures
- Favour the use of local and European tools in order to encourage the consolidation of players who respect the sovereignty of European data